Our Privacy Policy
Here at Our London Guide your personal privacy is very important to us. We respect and protect your right to privacy in relation to your interactions with this website.
Any information which is provided by you to Our London Guide will be treated in accordance with the terms of the UK Data Protection Acts, 1988 and 2003 and/or such amending or replacement legislation.
Your information is collected when you request information from us, contact us or make a booking with us. We will up-date your information whenever we get the opportunity so that it is current, accurate and complete.
Any information obtained via this website will be used by Our London Guide to identify you as a customer, to process your booking, to verify credit or other charge card details and to deliver relevant information to you in connection with your booking. For these purposes, we may transit your personal information to our own offices, authorised agents, other carriers and services providers, credit and charge card companies and data processing companies working on our behalf. Your personal information and any records relating to your booking will also be retained for audit functions.
We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation.
We only use your email address for correspondence with you such as confirmation of your bookings, contacting you for any reason directly linked to your booking, or occasionally to inform you of new features on, or offers from Our London Guide.
Our London Guide will use its best endeavours to ensure that any information is kept confidential and not disclosed to any other person or organisation without prior permission.